The Chocolate Crocodile
 

Privacy/Security

This web site ("The Chocolate Crocodile.com") is owned and operated by Arco Company, Inc. The Chocolate Crocodile.com recognizes the importance of maintaining the privacy of our customers ("Customers"), and other web site users (collectively "Users"), and we have posted this privacy policy ("Policy") to describe our practices regarding the collection and use of information gathered through The Chocolate Crocodile.com. This Policy applies only to Users accessing The Chocolate Crocodile.com from within the United States. This Policy is effective as of 10/05/05. We may from time to time update this Policy and invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of The Chocolate Crocodile.com and will replace any prior Policies.

What Information We Collect and How We Use It
The Chocolate Crocodile.com does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. We don´t require Users to register or provide information to us in order to view our site.

We may collect the following information about you: name, address, phone number, email address, username, password, birth date. We also collect the names, addresses, and phone numbers. We use the information you supply for the purpose of providing the services you have requested. In addition, The Chocolate Crocodile.com may contact you via email or regular mail. You may at any time request termination of our email or regular mail service and we will cease sending you further correspondence.

If you shop with us via The Chocolate Crocodile.com we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order or in accordance with this privacy policy. The email address you provide is used for internal purposes, such as confirming and tracking your order or otherwise as described in this privacy policy. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Chocolate Crocodile news. In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, The Chocolate Crocodile or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, it is possible that all User information collected by The Chocolate Crocodile.com will be transferred to the purchaser or the new company.

Cookies and Web Beacons

A cookie is a small file that is sent to your browser from a web server and stored on your computer´s hard drive. Cookies help to determine whether a User has visited The Chocolate Crocodile before or if they are new User. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies certain aspects of The Chocolate Crocodile may not function properly. The cookie doesn´t track any personal information about you or provide us with any way to contact you, and the cookie doesn´t extract any information from your computer. The Chocolate Crocodile may also use "web beacons", a commonly used technology. Web Beacons allow anonymously track purchases and other web site information. These web beacons may be used to provide data to third parties for tracking purposes. However, no personal information is collected or transferred using web beacons on The Chocolate Crocodile.com.
Web Beacons may also be used in HTML-based emails to identify which emails have been open by recipients. This allows tracking of certain communications as well as the effectiveness of marketing campaigns. You can decline these emails at anytime by notifying The Chocolate Crocodile.

Sweepstakes/Promotions

The Chocolate Crocodile does not currently have sweepstakes or promotions however if in the future such activities are executed The Chocolate Crocodile will comply with the following policy. The Chocolate Crocodile will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you´re a winner). In addition, we may participate in Internet related promotions sponsored by third parties. In these instances, if you are a participant in such promotions, we may provide certain personally identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor The Chocolate Crocodile´s privacy and security policies in the way this information is handled.

Market Research

From time to time, The Chocolate Crocodile may also conduct questionnaires and surveys and may contact you via email, postal mail or phone. Survey information is treated like all of the information collected from The Chocolate Crocodile.com, and it is used to help improve the appeal of products and the web site.

Live Customer Service Assistance

The Chocolate Crocodile offers Users live customer service assistance. Users of this service may disclose personally identifiable information to The Chocolate Crocodile.com. This personally identifiable information is used to help facilitate the customer service representative in assisting with the inquiries they receive from the User.

Third Parties Service Providers

The Chocolate Crocodiles may use other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. We use only companies or individuals that have agreed to hold our customer information in confidence, not use it for any purpose except to carry out the requested service, and honor The Chocolate Crocodile privacy and security policies in the way this information is handled.

Security

The Chocolate Crocodile takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees, contractors and other third parties.

Opting Out

You may opt out of any program or correspondence by contacting The Chocolate Crocodile through email, postal mail or telephonic communication.

You’re Louisiana Privacy Rights

The Chocolate Crocodile does not sell or share your personal information to third parties or affiliates for their use in marketing to you unless you agree to this in advance.

Contacting The Chocolate Crocodile

If you have any questions about our Policy, you can e-mail us at arcochocroc1@netzero.net, contact us by fax (318) 741-1857. We´ll respond to you within one business day.

If you have any questions about our Policy, you can e-mail us at arcochocroc1@netzero.net, contact us by fax (318) 741-1857. We´ll respond to you within one business day.

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